Specialist Dementia Care

Our Person Centred approach
to quality care

Dementia is a term that covers a multitude of symptoms associated with a decline in memory, thinking, reasoning skills and ability to perform everyday activities. This can be caused by illnesses such as Alzheimer’s disease, or as a result of the brain being damaged by a stroke or other acquired brain injury.

For families and loved ones, dementia can cause changes in a person’s personality and behaviour, which can be particularly challenging to deal with. As well as focussing on the particular needs of the people directly in our care, we offer help, support and guidance to their loved ones.

The Alzheimer’s Society estimates that there are currently 850,000 people living with dementia in the UK. 1 in every 14 of the population aged 65 or over is living with dementia.

Our Approach

Our Approach

A holistic, person-centred approach to dementia care

At Priscilla Wakefield House, we focus on the needs of every individual. We take a holistic approach to care, ensuring that we offer the best support for all types of dementia and at all stages of each individual’s dementia journey. We work closely with residents and their families to build on past experiences and devise care plans and activity programmes that reflect personal needs and aspirations.

A sense of familiarity and security is exceptionally important for people living with dementia. Our named nurse and key worker system ensures that we provide continuity of care on a daily basis.

Keeping up-to-date with dementia best practice

Our Nurses and trained carers are committed to the ongoing development of best dementia care practices by sharing ideas and experiences with other healthcare colleagues and through continuous training and learning. We regularly evaluate the support we provide against emerging best practice, to ensure that our residents benefit from the most up-to-date thinking on dementia care.

Personalised care plans

In order to provide the very best standard of care, it is vital that we ensure a consistent approach. Having a clear, individualised care plan in place for every resident allows us to continuously meet and exceed the needs of every person in our care – and their families. At a basic level, the plan is put in place to protect the health and well-being of your loved one while in our care, enabling every resident to enjoy an independent, secure and contented way of life.

The key to a successful dementia care plan

The key to a successful dementia care plan

Think holistically and focus on individual needs

We work closely with our residents and their families, ensuring that we understand their needs, personalities, past and present. We’ll also carry out both initial and ongoing assessments of every individual – looking at their needs and behaviours and identifying triggers. Not only does this ensure that the plan reflects their needs, desires, interests, likes and dislikes, it also helps our team to get an understanding of every individual, to build a bond and to identify topics of conversation which might spark a positive response or reassuring happy memories.

Family involvement

No-one knows our residents quite like their own families. We work closely with residents and their loved ones to understand the often complex needs and desires of every individual. Regular meetings and feedback sessions are scheduled and open-dialogue encouraged. Families are encouraged to visit and invited to get involved in care and activities. Communal such as the function room and cafe provide space for families to be together in a safe and supportive environment. This collaborative, relationship-centred approach can help to improve the care we offer, helping us to make it truly personalised and keeping family involved


Digital Tablets featuring the latest care planning technology are placed in every room at Priscilla Wakefield House. This digitises all of our person-centred support information – including care plans, handovers, daily interactions and assessments, allowing us to plan and coordinate care as well as notes and data in real-time. By reducing the reliance on hand-written notes, we’re able to increase one-to-one time with residents and ensure that all team members have access to care plan information at all time. This system allows us to keep quality and consistency at the heart of the care we offer.

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Specialist Team

Our friendly, specialist team cares for every resident as they would their own family. This personalised, empathetic approach helps to ensure an excellent level of dementia care, at the same time as making Priscilla Wakefield House a warm and welcoming place to live.

Find out more Come & See us

Your Home

A place to live life to the full: At Priscilla Wakefield House, you can be assured of a warm welcome. Our bright and homely environment is designed to be comfortable and to offer a place for residents to flourish, with spaces for relaxation, meeting with friends and engaging in stimulating activities.

Find our more

Come and see us

We have an open door policy which means you are welcome to visit at anytime.

You can call us on 020 8808 7196

if you have any questions or if you need further information