Scope of the Post

To attend to the physical emotional and social needs of residents under the direction of the nurse and senior carer, working on a rota basis as laid down by the Home Manager/Deputy.

To promote the philosophy of privacy, dignity, independence, choice, rights and fulfilment for all residents, within a policy of managed risk taking.

Duties

All aspects of physical care, working as part of a team but capable of working unsupervised.

• Act as key carer to residents, ensuring their needs are met.
• To contribute to a separate file record for each resident and to participate in the formulation and implementation of individual care plans. (This may involve some shopping, but carers should not become further involved in the financial affairs of residents unless directed by the Care Leader.) The carer is accountable to the Care Leader.
• Participate in assessments and reviews and contribute to good written and verbal communications while respecting resident confidences.
• Observe resident wishes with regard to patterns of daily living.
• Organise and participate in activities and outings involving residents in planning where possible.
• Act as escort where necessary.
• Foster good community relations and assist in fund raising
• To undertake training as provided.
• Safeguarding – you may be involved in situations that require a safeguarding response, including.
  • Witnessing or speaking up about abuse or neglect.
  • Experiencing intentional or unintentional harm from the adult they are to support or from professionals or organisations they are in contact with.
  • Unintentionally or intentionally harming or neglecting the adult they support on their own or with others.
• Understand responsibilities in relation to health and safety, food hygiene, fire precautions and emergency procedures, infection control and emergency aid.
• Attend staff meetings, support colleagues, work as part of a team for the benefit and well-being of the home and residents.
• Other tasks within the scope of the post as requested by the Manager/Deputy

General Requirements

In addition to the above, there are some general requirements that apply to all jobs in the Home:

• Participation in staff meetings
• Participation in training activities
• Participation in staff supervision and personal development review
• Participation in quality assurance systems
• Take responsibility for personal development by keeping abreast of developments in the field of caring for people with chronic diseases

All duties must be carried out to comply with:

• Notification of accidents and other health and safety requirements
• Statutory legislation in particular the health and hygiene regulations
• Nationally and locally agreed codes of good practice
• Fire Precautions
• Equal opportunity and the Trust’s anti-discriminatory policy.

Healthy and Safety

To be responsible for your own health and safety and that of anybody else who may be affected by your acts or omissions.

Accountability

The Carer is accountable to the Care Leader of the team in which he/she is working.

Person Specification

Essential:

Qualifications
Must be able to demonstrate literacy and numeracy skills.
Willingness to undertake relevant training in care and QCF.

General
A liking of people with mental health issues and ability to relate to them and care for them in a sensitive manor.

Motivation
A positive attitude to people with Mental Health issues and commitment to high standards of care.

Specific Skills
Ability to work with Residents with Mental Health Issues
A good communicator and able to work 1:1

Interpersonal Skills
The ability to form positive relationships with colleagues.

Team Skills
Ability to work as a team and to promote harmonious working relationships and recognise everyone’s strengths and weaknesses

Desirable:

Qualifications
Maths and English at Grade C GCSE or equivalent
NVQ Level 2 or 3 in care

Experience
Previous care experience domiciliary or family setting.
Previously worked with older people in a nursing/care home

Knowledge
Infection control, Essentials of food hygiene.
Understanding of Health and Safety issues related to a care home; Care plans; Risk assessments.

Specific Skills
Ability organise activities and Outings.

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General Scope of the Post

Administrative assistant duties and responsibility includes providing administrative support to ensure efficient operation of the office. You will support managers and employees through a variety of tasks related to organization and communication. The admin job scope includes communicating via phone and email ensuring that all administrative assistant duties are completed accurately and delivered with high quality and in a timely manner.
GDPR and confidentiality must be always maintained in this role as you will be dealing with sensitive information.

Duties

• All aspects of physical care, working as part of a team but capable of working unsupervised.
• Providing general administrative and clerical support to the office manager including mailing, scanning, and copying to management.
• Maintain electronic and hard copy filing system.
• keeping all staff personnel files up to date. Both hard copy and electronic copy
• Ordering, checking and supervising suppliers.
• Assisting in keeping the online platforms up to date Maxtime, CMS, Audit Spreadsheets etc.
• Perform data entry and scan documents.
• Accurate and prompt completion of all financial and administrative reports
• Assisting the office manager in carrying out robust recruitment checks and ensuring that staff have all the documents required.
• Supporting the office manager with new starters on-boarding (creating personnel files, documentation verification checks etc)
• To support with Max time entries and registering new starters
• To support with other platforms such as CMS and MCM
• DBS checks (training will be provided)
• Right to work checks (training will be provided)
• Creating reports
• Sending emails and letters on behalf of the office manager
• Attending meetings on behalf of the office manager for minute taking
• Typing up meeting minutes.
• Always keep the office clean and tidy.
• Responding to queries internal and external
• To complete archiving systems
• Reception cover for lunch breaks/annual leaves and sicknesses
• Supporting the Training Coordinator as and when required
• Assist in resolving any administrative problems and other Ad-Hoc duties as and when required.
• And any other duties deemed suitable by management team.

Reception Cover Duties

• Answer and direct phone calls
• Organize and schedule meetings and appointments.
• Maintain various contact lists.
• Produce and distribute correspondence memos, letters, faxes and forms.
• Assist in the preparation of regularly scheduled reports.
• Develop and maintain a filing system.
• Order office supplies
• Book travel arrangements (Mini cab, hospital transport .. etc. )
• Submit and reconcile expense reports.
• Accountability for petty cash funds, parking permits and lunch money collections.
• Provide general support to visitors.
• Sorting and distributing incoming post and dealing with deliveries.
• Always keeping the reception area clean and tidy.
• And any other duties deemed suitable by management team.
• Must be flexible to work some weekends and bank holidays.
• Must be flexible to work 12 shift patterns when needed. 8.00am to 8.00pm (during reception holiday and sickness cover)

General Requirements

In addition to the above, there are some general requirements that apply to all jobs in the Home.
1. Participation in staff meetings
2. Participation in training activities
3. Participation in staff supervision and personal development reviews
4. Participation in quality assurance systems
5. Take responsibility for personal development by keeping abreast of developments in the field of caring for older people.
6. All duties must be carried out to comply with:
a) Notification of accidents and other Health & Safety requirements
b) Statutory legislation, in particular the Health & Hygiene regulations
c) Nationally and locally agreed Codes of Good Practice
d) Fire Precautions
e) Equal opportunity and the Priscilla Wakefield anti-discriminatory policy
7. Safeguarding – you may be involved in situations that require a safeguarding response, including.
o Witnessing or speaking up about abuse or neglect.
o Experiencing intentional or unintentional harm from the adult they are to support or from professionals or organisations they are in contact with.
o Unintentionally or intentionally harming or neglecting the adult they support on their own or with others.
Health and Safety

To be responsible for your own Health & Safety and that of anybody else whom your acts or omissions may affect.

Person Specification Admin Support
Essential

Qualifications

IT Literate-MS Office Professional
Bachelor’s degree desirable
Experience:

Previous experience of setting within a Care Home (optional but not essential)
1 year of hands-on experience in an administrative support role
Knowledge of operating standard office equipment.

General Aptitude

Able to work independently.
Able to prioritize work.
Very disciplined and able to time manage.
Able to accommodate changes in work practice.
A caring and empathetic approach to Residents
Have potential for further IT training.

Motivation:

Understanding and commitment to equal opportunities and working in an anti-discriminatory manner
Evidence of wishing to develop administrative expertise.
Committed to the welfare of people in care.
Willingness to participate in quality assurance systems.

Specific Skills:

Able to draft non-standard letters etc.
Able to undertake substantial amounts of routine administration.
Able to confidently work with Microsoft Office applications MS Word, MS Excel, MS Outlook and MS Teams.
Excellent communication skills – written and verbal.
Ability to prioritise projects and strong problem solving skills
Good research skills and attention to details.
Always maintaining GDPR and confidentiality in the workplace and outside the workplace.

Interpersonal Skills:

The ability to form positive relationships with colleagues.
Able to communicate clearly with Residents.
Able to communicate with people who experience disability.
Must be flexible to the needs of the business.
Must be able to adapt to changing demands and situations.

Team Skills:

The ability to work as part of a team and promote harmonious relationships.
Able to recognise and respect the contribution of other staff and act supportively.

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Reports to: Head of Care

Purpose of Position

Manages and assumes responsibility and accountability for Nursing Care on the Units. In addition the Registered Nurse manages the Unit in accordance with policies and procedures as per Priscilla Wakefield Nursing Home, to promote a high delivery of care and service.

• To lead a team of Team Leaders and Carers and ensuring Individual Support meetings are completed in a timely manner
• To proactively lead the team in assessment, planning and evaluation of care, ensuring that risks are identified, managed and care is evidenced based to meet the needs of the Service Users
• To ensure care plans and risk assessments are updated monthly or sooner if the need arises
• Carry out clinical care practices in accordance with care procedures as directed by Priscilla Wakefield Nursing Home Policies and Procedures
• Ensuring all mandatory training is complete
• To undertake all appropriate aspects of nursing care required including advanced clinical skills as required following appropriate training
• To ensure Service Users are treated with dignity and respect
• To ensure that all medications received from pharmacy are checked in accurately and all medication is logged and destroyed appropriately
• To ensure that monthly medication repeats are completed on time
• To undertake weekly audits (10%) of Medication and Care Plans
• To act as a role model for the nursing team through effective relationships with service users, colleagues, outside agencies
• To carry out external assessments for potential new Service Users
• Participate in reviews
• Liaise with Clinical Lead regarding regular staff meetings and document
• Liaise with the Clinical Lead regarding regular Service User meetings and document
• Deal with complaints and liaise with the Manager or Deputy Manager
• Complete monthly reports
• Regular meetings with Heads Of Care
• Assisting with the GP rounds as and when needed
• Ensure all referrals to outside agencies are done and within a timely manner
• Overseeing Infection Control
• Completing the off duty rota for your unit
• Safeguarding – you may be involved in situations that require a safeguarding response, including.
  • Witnessing or speaking up about abuse or neglect.
  • Experiencing intentional or unintentional harm from the adult they are to support or from professionals or organisations they are in contact with.
  • Unintentionally or intentionally harming or neglecting the adult they support on their own or with others.

This Job Description is not exclusive and is subject to change to meet the needs of the home.

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40 hours per week, and will be required to work some weekends and bank holidays depending on the activities planned
Must have minimum 1 year experience in a similar role.

General Scope of the Post

To provide a wide range of activities to interest and stimulate the physical and mental state and well-being of Residents. To understand the need to promote the philosophy of privacy, dignity, independence, choice, rights, and fulfilment of residents, therefore treating everyone with respect.

Within the Home, the post of Well-being co-ordinator is to motivate and guide the care staff in the home activity programme, under the direction of the Home Manager.

The Wellbeing Co-ordinator will be required to carry out the following duties:

Activities/Duties:

1. To participate in enhancing the intellectual and social wellbeing of the residents to provide as far as possible, a happy and stimulating experience. Help residents to socialise within the care home.
2. Encourage staff members, relatives, and friends to participate in the home’s activities.
3. To plan ongoing weekly activity rotas in conjunction with the resident’s wishes and encourage residents to maintain pre-existing hobbies.
4. To assess individual needs continuously, particularly with regard to possible rehabilitation, and to participate in resident’s reviews as appropriate.
5. Maintain full and accurate records of activities using the relevant platforms, in order to monitor, record and evaluate group participation and success.
6. To keep abreast with new developments in the field of caring for people with mental health needs.
7. Foster good community relations and assist in the organisation of fundraising initiatives within the Home.
8. To assist the Home Manager in planning the Home’s special events such as, summer fetes, coffee mornings etc.
9. To help organise and attend any community events, such as garden parties, carol concerts, and much more.
10. To assist the Home Manager in actively marketing the Home and promoting a positive profile within the community
11. The ability to create lifestyle care plans according to the preference and ability of the individual. To be reviewed on a regular basis.

PERSON SPECIFICATION

Essential/Desirable
Qualifications:

• Must be able to demonstrate literacy and numeracy skills.
• Must be computer literate.
• Willingness to undertake relevant training.

Experience

• Minimum of 1-year experience working in a residential care setting.
• Experience of working with people living with dementia and mental health issues.
• Experience in delivering 121 and group activities (desirable)

Motivation:

• A positive attitude towards older people and a commitment to providing stimulating, quality activities and social events.

Skills

• Ability to work with Residents as a group as well as one-to-one.
• Good communication skills.
• Ability to organise activities and outings.
• Understanding of Health and Safety issues in residential care, and risk assessments

Interpersonal Skills

• The ability to form positive relationships with colleagues, residents, and outside agencies.

Team Skills

• Ability to work alone as well as part of a team to promote harmonious working relationships, by recognising that everyone has a contribution to make, and encouraging them to do so.

Health & Safety

1. To be responsible for your own Health & Safety and that of anybody else who may be affected by your acts or omissions.
2. To complete risk assessments on activities, outings, and events as necessary.
3. Promote safe working practices in the Care Home.
4. Understanding of infection control, essentials of food hygiene and of health and safety issues relating to a care home

Communication:

1. Discuss the aims and objectives of recreational therapy with other staff members.
2. Report any changes in the Resident’s physical or emotional condition to the Home Manager or Nurse in charge.
3. Provide comfort and company, on a one-to-one basis, for residents who are unable to participate in any form of activity.
4. Arrange and participate in staff and resident meetings, as and when required.

General Duties:

1. To be fully conversant and act in compliance with the Priscilla Wakefield House policy and procedures.
2. To undertake all mandatory training provided either online or in person.
3. To carry out any other tasks that may be reasonably assigned to you.
4. Ensure that residents confidentiality is maintained at all times
5. Ensure all equipment is in good working order, clean and maintained.

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